Tired of those early morning and late night texts and emails regarding an issue at your rental unit? Blue Truck has you covered with our proprietary database of 189 pre-guest inspection items guaranteed to make sure your place is in excellent order BEFORE your guests arrive!
It has been our experience that once guests find issues, especially upon first entry, that they are much more likely to look in much more detail at the level of the clean, the amenities, and even the condition of furniture and items. This is human nature, and can greatly effect their first impression of your rental unit, usually making it impossible to earn your 5 star review.
It has been our experience at Blue Truck that guests that encounter issues, especially in the opening stages of exploring your rental, are MUCH more likely to look deeper at the level of cleaning that was done, the amenities, and even the condition of the furniture and items in thed home. This can lead to your guests giving you significantly lower renter feedback, which directly harms your ability to keep your property rented throughout the year.
Ultimately, the best way to endear a guest to your hospitality and earn their five star rating is to be responsive to their needs and correct any deficit promptly and with as little hassle to the guest as possible.
This is where Blue Truck comes in. Not only do we do pre guest inspections on the front end, we are on call and can provide your guests quick concierge service, bringing them any items they feel like they are lacking or might have been missed by housekeeping. This is an extremely effective way to ensure you have spectacular reviews and great customer experiences.
Common missing items such as toilet paper, paper towels, kitchen soap and dish sponges, coffee and coffee pods…….The list is endless and difficult to keep up with and will leave your guests feeling inconvenienced and not looked after.
We are also willing and able to purchase most common appliances locally, and can usually have a small appliance that has stopped working for your guests (toaster, microwave, fryer, TV set) replaced that same day. Appliances and any type of item needed for your rental can be shipped to our company location as well.